FAQs
Tetrad is a leading Fintech company specialising in international money transfer services. Our platform offers a hassle-free and seamless experience for customers seeking to make financial remittances.
With a Tetrad account, you can send and receive money from the UK to over 20 countries in just minutes.
Step 2: Open the app, enter your email address, create a password, log in, and complete verification to be able to make transfers.
Step 3: Verify your account using your facial recognition and an approved form of ID. Accounts are verified using Veriff. You are registered once you have successfully completed and passed the verification process.
Step 2: Enter Amount.
Step 3: Add Beneficiary details.
Step 4: Confirm details.
Step 5: Choose Your Bank.
Step 6: Add a Reference (if necessary).
Step 6: Verify the information and send.
Tetrad Incorporation Limited is a distributor of Modulr FS Limited, a company registered in England and Wales with company number 09897919, which is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution (Firm Reference Number: 900573) for the issuance of electronic money and payment services. Your account and related payment services are provided by Modulr FS Limited. Whilst Electronic Money products are not covered by the Financial Services Compensation Scheme (FSCS) your funds will be held in one or more segregated accounts and safeguarded (please see this link) in line with the Electronic Money Regulations 2011 - for more information please see this link
Tetrad Incorporation Limited is a partner of Modulr Finance B.V., a company registered in Netherlands with company number 81852401, which is authorised and regulated by the Dutch Central Bank (DNB) as an Electronic Money Institution (Firm Reference Number: R182870) for the issuance of electronic money and payment services. Your account and related payment services are provided by Modulr Finance B.V. Your funds will be held in one or more segregated accounts and safeguarded (please see this link) in line with the Financial Supervision Act - for more information please see this link
As a company, we conduct our operation with the highest levels of integrity and compliance. For this reason, we adhere to the government strict Know Your Customer (KYC) policy, Anti-Money Laundering and Counter Terrorist Financing (AML/CTF) while providing secure and fast money transfer service to our customers. At Tetrad, we are guided and driven by the need at all times to be ethical, uphold high service standards and add value to our esteemed customers by widening their scope as it relates to money service business.
*During network downtime incidents with some destination banks, there might be delay in transaction times which we don’t have control over but we will definitely let you know of progress as those incidents are resolved.