FAQs
Tetrad is a leading Fintech company specialising in international money transfer services. Our platform offers a hassle-free and seamless experience for customers seeking to make financial remittances.
With a Tetrad account, you can send and receive money from the UK to over 20 countries in just minutes.
Step 2: Open the app, enter your email address, create a password, log in, and complete verification to be able to make transfers.
Step 3: Verify your account using your facial recognition and an approved form of ID. Accounts are verified using Veriff. You are registered once you have successfully completed and passed the verification process.
Step 2: Enter Amount.
Step 3: Add Beneficiary details.
Step 4: Confirm details.
Step 5: Choose Your Bank.
Step 6: Add a Reference (if necessary).
Step 6: Verify the information and send.
As a company, we conduct our operation with the highest levels of integrity and compliance. For this reason, we adhere to the government strict Know Your Customer (KYC) policy, Anti-Money Laundering and Counter Terrorist Financing (AML/CTF) while providing secure and fast money transfer service to our customers. At Tetrad, we are guided and driven by the need at all times to be ethical, uphold high service standards and add value to our esteemed customers by widening their scope as it relates to money service business.
In the UK, we partner with Griffin Bank Ltd (”Griffin”) who provide our users with bank accounts. Griffin is a company registered in England and Wales (No. 10842931). Griffin is authorised by the Prudential Regulation Authority (PRA) and regulated by the PRA and the Financial Conduct Authority (FCA). Griffin’s firm reference number is 970920.
*During network downtime incidents with some destination banks, there might be delay in transaction times which we don’t have control over but we will definitely let you know of progress as those incidents are resolved.