FAQs
Tetrad is a leading Fintech company specialising in international money transfer services. Our platform offers a hassle-free and seamless experience for customers seeking to make financial remittances.
With a Tetrad account, you can send and receive money from the UK to over 20 countries in just minutes.
Step 1: Download the Tetrad app from the Google Play Store or Apple Store
Step 2: Open the app, enter your email address, create a password, log in, and complete verification to be able to make transfers.
Step 3: Verify your account using your facial recognition and an approved form of ID. Accounts are verified using Veriff. You are registered once you have successfully completed and passed the verification process.
Step 2: Open the app, enter your email address, create a password, log in, and complete verification to be able to make transfers.
Step 3: Verify your account using your facial recognition and an approved form of ID. Accounts are verified using Veriff. You are registered once you have successfully completed and passed the verification process.
It takes less than two minutes to register, Once your details are correct and has been confirmed.
You can send and receive money from the United Kingdom to Nigeria
We accept payment by open banking payments and faster payment bank transfers. Payment limits may apply depending on your bank and payment method.
We do not accept payment by cash, cheque or any payment method that’s not listed above.
Step 1: Click on Send Money.
Step 2: Enter Amount.
Step 3: Add Beneficiary details.
Step 4: Confirm details.
Step 5: Choose Your Bank.
Step 6: Add a Reference (if necessary).
Step 6: Verify the information and send.
Step 2: Enter Amount.
Step 3: Add Beneficiary details.
Step 4: Confirm details.
Step 5: Choose Your Bank.
Step 6: Add a Reference (if necessary).
Step 6: Verify the information and send.
Watch a video
Delete via the App:
Open the Tetrad app on your device.
Go to Profile > Delete My Account.
Follow the on-screen instructions to confirm account deletion.
As a company, we conduct our operation with the highest levels of integrity and compliance. For this reason, we adhere to the government strict Know Your Customer (KYC) policy, Anti-Money Laundering and Counter Terrorist Financing (AML/CTF) while providing secure and fast money transfer service to our customers. At Tetrad, we are guided and driven by the need at all times to be ethical, uphold high service standards and add value to our esteemed customers by widening their scope as it relates to money service business.
*During network downtime incidents with some destination banks, there might be delay in transaction times which we don’t have control over but we will definitely let you know of progress as those incidents are resolved.